Security
Security is built into MERCURY from day one. We use modern protections across our product, infrastructure, and operations to keep your data safe—without revealing vendor details.
Data Protection
- Encryption in transit for all traffic
- Encrypted storage for user data with tightly scoped access
- Secrets isolated in environment-managed storage with least-privilege controls
- Regular dependency updates and patching to reduce exposure
Account & Access Controls
- Token-based authentication with session protections and expiry
- Strong credential handling and sign-in safeguards
- Role- and principle-of-least-privilege access for internal tools
- Session monitoring to detect unusual or abusive access patterns
Monitoring & Abuse Protection
- Security-focused request logging with anomaly signals for investigation
- Rate limiting and throttling on APIs to curb abuse
- Suspicious traffic detection to flag potential threats
- Continuous visibility into service health and error patterns
Infrastructure & Reliability
- Hardened environments with restricted administrative access
- Isolated environments for development and production workloads
- Backups for critical data with defined recovery procedures
- Change management and reviews for production-impacting updates
Incident Response
We monitor for security issues and follow a clear response playbook to investigate, contain, and communicate when needed:
- Rapid triage and threat assessment
- Containment and remediation steps tailored to the incident
- User notification when required
- Post-incident reviews to improve safeguards
Reporting Security Issues
If you discover a security vulnerability, please report it to us at connect@alphesda.com. We appreciate your help in keeping MERCURY secure.